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Explore Insights

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How AI Is Influencing Vehicle Discovery and What Dealers Can Do About It

A shopper looking for a family SUV used to begin the buying journey by searching an automotive marketplace or dealership website. Now, they’re starting with a question. “Which SUV has the best safety ratings?” “What’s the best 3-row SUV under…

Woman browsing car listings on a laptop

What New Research Reveals About AI’s Growing Role in Auto Retail

Consumers are moving fast with AI. Are dealers keeping pace?  In the latest Automotive News “Up To Speed” interview, Cox Automotive’s Chase Abbott joins host Emma Hancock to discuss findings from the new Cox Automotive AI in Auto Retail Tracker and what they reveal about the growing gap between shopper expectations and…

Cox Automotive AI in Auto Retail Tracker

The Internet Changed Automotive Retail. Will AI Follow the Same Path?

Twenty-five years ago, automotive retail faced a technological shift that would permanently change the industry. As the internet became mainstream, dealers wrestled with familiar questions: Was this a true business opportunity or simply another trend? Would consumers actually change their…

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Bonus Episode: Why AI Is Only as Good as Your Data

The Auto Market Brief – Bonus In this Episode What opportunities become possible when dealers can connect their data, understand their customers more completely, and put AI to work in meaningful ways? In this bonus episode of The Auto Market Brief,…

Album Artwork for The Auto Market Brief

Bonus Episode: How Creator Content Is Changing Car Research

The Auto Market Brief – Bonus In this Episode Car shoppers aren’t following a linear path to purchase anymore. Instead, they’re validating information across platforms, formats, and voices, reshaping how automotive content is created and consumed. In this conversation, Erin…

Album Artwork for The Auto Market Brief

Ep. 4: Consumer Sentiment, EV Momentum, and Economic Volatility

The Auto Market Brief – Ep. #4 In this Episode Consumer sentiment is at risk as higher gas prices, global conflicts, and interest rate uncertainty intersect with an auto market entering the spring selling season.  From geopolitical risk and fuel…

AI in Inventory Management: What Actually Works

In a recent interview moderated by Yossi Levi, founder and CEO of Car Dealership Guy, Cox Automotive’s Derek Hansen, SVP of Dealer, Lender & Inventory Management, sat down to cut through the noise around AI in dealerships and focus on…

AI Revolution is Now: Transforming Automotive

In a recent panel discussion, Cox Automotive President Steve Rowley sat down with EVP and Chief Product Officer Marianne Johnson and David Richardson, vice president of AWS AgentCore, to discuss how agentic AI is transforming the automotive industry. The discussion…

AI for the Human Experience: Unlocking Your AI-Powered Competitive Advantage

In a recent discussion, Chief Data Officer Ben Flusberg and Vice President of AI and Machine Learning Jodi Blomberg outlined how dealers can harness the power of AI to unlock competitive advantage without sacrificing human touchpoints and experiences. To bring…

2026 Outlook: Strategic Themes and Sales Forecast for the Automotive Industry

At this year’s NADA in Las Vegas, Chief Strategy Officer Jonathan Smoke and newly announced Chief Economist Jeremy Robb outlined five major forces and strategic themes they predict will shape the auto industry in 2026. For the best business outcomes…

How AI Helps Your People Win: Four Personas with AI-Transformed Workflows

By Ben Flusberg, Chief Data Officer, and Jodi Blomberg, VP, AI & Machine Learning AI is already delivering real results across Cox Automotive, improving everyday workflows in simple, human‑centered ways. At NADA, we took the stage to showcase how the…

AI, EVs, and Winning Strategies for 2026: What You Missed at NADA from Cox Automotive

The Experience More stage in the Cox Automotive Village at NADA 2026 became the hub for automotive’s most important conversations; from the AI revolution reshaping dealership workflows and the unprecedented surge in off-lease EVs, to inventory strategy in supply-constrained markets…